Resource Connection™ - Community Resource Agencies


As a trusted Resource Connection™ agency member, you are part of an elite network of specialized agencies and providers brought together to meet the community-based needs of children, adults, and their caregivers. Our goal is to simplify access to your critically needed community-based services.

Serving Medicare and Medicaid beneficiaries is a significant responsibility, one that requires coordination of a multitude of services and resources. Integrating care in a manner that protects and supports a beneficiary’s person-centered plan is critical.

Resource Connection® is an integrated tool designed to support the care coordination process across the complex spectrum of aging, behavioral health and disability resources resulting in:

  • Enhanced quality of life
  • Better health outcomes
  • Reduced hospital readmissions
  • Reductions in unnecessary emergency room visits
  • Increased beneficiary satisfaction with delivery of their health care benefits

Here's how it works.

Through a direct-order process, a Resource Link® registered client, either individual or organization, will be allowed access to the Resource Connection® to request services from participating Resource Connection® agencies and providers. Once a service is requested, it will be virtually routed to the appropriate Resource Connection® agency for service fulfillment. Upon service completion, an invoice and payment will be automatically generated.

It’s that simple.

Resource Link® will be your trusted business partner as you navigate services through the Resource Connection®. If you have any issues or concerns regarding the services requested by an organization or individual, Resource Link® will be available to assist you to the correct solution. No need to take this journey alone.

Your agency not a member yet? Contact us: 248.673.8700 or submit a question and we will get back with you shortly.


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